Test
CX Journey 1
CX Journey 1
What is a CX strategy?
Sub title goes here 1
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey—from marketing to sales to customer service and everywhere in between. In large part, it’s the sum total of all interactions a customer has with your brand.
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Title goes here 1
What is a CX strategy?
A customer experience strategy lays out the actionable plans needed to deliver a positive, valuable, differentiated customer experience (CX)—no matter the customer touchpoint.
A customer experience strategy should consider any/all competitive insight, consumer and marketplace research/data, and any internal strategic goals, initiatives, and value statements.
A customer experience strategy must include all departments, not just those historically viewed as customer-facing. Today, every employee works in a customer service role. Incorporating groups from across the business will make it easier to align everyone around customer-centricity goals and improve customer experience (CX).
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What is customer experience management?
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What is good customer experience?
Customer centricity
A customer experience strategy lays out the actionable plans needed to deliver a positive, valuable, differentiated customer experience (CX)—no matter the customer touchpoint.
A customer experience strategy should consider any/all competitive insight, consumer and marketplace research/data, and any internal strategic goals, initiatives, and value statements.
A customer experience strategy must include all departments, not just those historically viewed as customer-facing. Today, every employee works in a customer service role. Incorporating groups from across the business will make it easier to align everyone around customer-centricity goals and improve customer experience (CX).
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Người Viettel Customer Servicesdfsdf
Người Viettel Customer Service Người Viettel Customer Service
Khi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel CustoKhi mưa bão ập đến, nhiều tuyến đường ngập sâu, việc di chuyển đến nơi làm việc trở nên vô cùng khó khăn nhưng vẫn luôn có những người Viettel Custo
What is customer experience (CX)?1
What is a CX strategy?
A customer experience strategy lays out the actionable plans needed to deliver a positive, valuable, differentiated customer experience (CX)—no matter the customer touchpoint.
A customer experience strategy should consider any/all competitive insight, consumer and marketplace research/data, and any internal strategic goals, initiatives, and value statements.
A customer experience strategy must include all departments, not just those historically viewed as customer-facing. Today, every employee works in a customer service role. Incorporating groups from across the business will make it easier to align everyone around customer-centricity goals and improve customer experience (CX).
Sub title goes here
A customer experience strategy lays out the actionable plans needed to deliver a positive, valuable, differentiated customer experience (CX)—no matter the customer touchpoint.
A customer experience strategy should consider any/all competitive insight, consumer and marketplace research/data, and any internal strategic goals, initiatives, and value statements.
A customer experience strategy must include all departments, not just those historically viewed as customer-facing. Today, every employee works in a customer service role. Incorporating groups from across the business will make it easier to align everyone around customer-centricity goals and improve customer experience (CX).
ABC
Danh sách Section
- Ở mỗi chủ đề cho phép tạo nhiều section
- Cho phép sữa/ xóa section trong mỗi chủ đề tương ứng
- Mỗi section sẽ cho phép tạo nhiều sub section & sẽ cho phép sửa/ xóa sub section.
EX: Tạo danh sách Section gồm
+ Section 1
+ Sub section 1.1
+ Sub Section 1.2
+ Section 2
+ Sub section 2.1
+ Sub section 2.2
Data Platform là gì? Hướng dẫn triển khai nền tảng dữ liệu hiệu quả. Học tập cực nhanh với các bài giảng ngắn gọn và hiệu quả
Tổng quan về Data Platform
Một nền tảng dữ liệu mạnh không chỉ giúp quản lý dữ liệu tập trung mà còn hỗ trợ ra quyết định dựa trên dữ liệu thực tế và nâng cao hiệu suất vận hành.
Data Platform là gì?
Data Platform là gì? Đây là hệ thống tích hợp công nghệ, quy trình và công cụ, cho phép doanh nghiệp:
Đây là chủ đề mới, có nhiều sub sectionĐây là chủ đề mới
Section 1
Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1Section 1
Section 2
Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2Section 2
Section 2 - Subsection 1
Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1
Section 2 - Subsection 1 Section 2 - Subsection 1
Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1Section 2 - Subsection 1
What is customer experience management?subSectionSchema test 2
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey—from marketing to sales to custome
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey—from marketing to sales to customer service and everywhere in between. In large part, it’s the sum total of all interactions a customer has with your brand.
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey—from marketing to sales to customer service and everywhere in between. In large part, it’s the sum total of all interactions a customer has with your brand.
Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey—from marketing to sales to customer service and everywhere in between. In large part, it’s the sum total of all interactions a customer has with your brand.
